Quality Policy
Accurate, impartial inspections delivered to a consistent, audited standard.
RK Marine Services is committed to delivering marine inspection, vetting and survey services that are accurate, impartial and consistently reliable. Quality is not a separate function for us — it is the standard against which every inspector, report and client interaction is measured.
Our management system is aligned with the principles of ISO 9001 and reviewed regularly, so it keeps pace with client expectations, regulatory change and the realities of the vessels we attend.
Our commitments
Customer focus
Understand each client's acceptance goals and deliver services that meet or exceed their requirements the first time.
Impartial, factual reporting
Provide evidence-based findings free from commercial influence, so decisions rest on an honest picture of the vessel.
Competent inspectors
Engage only accredited, experienced inspectors whose competence is verified and kept current for every regime they attend.
Regulatory compliance
Work in line with applicable maritime law, class rules and industry codes such as OCIMF, CDI and IMCA.
Continual improvement
Use audits, client feedback and lessons learned to strengthen our processes, tools and reporting.
Clear accountability
Define responsibilities at every level, so quality is owned from the boardroom to the gangway.
Next policy
Health, Safety & Environment Policy